I had a package arrive in the customs at FRANKFURT from the States 14 days ago and it still hasent been cleared, is this the norm ?
No idea Phil not the norm but shipped in the States with USPS.I do read some of the complaints on the german watch forum, 14 days looks to be the norm. Some times faster, but not that often. Compared to Austrias custom they are quite quick. Here it is around 4 weeks minimum most of the time for custom clearance. Btw why does your parcel get into german customs and not UK?
Fine. Maybe they are both crooked. I live in the New York area, I know a little about scammers and government officials on the take, even here they don't mess with the US Mail. You can kill a guy and spend less time behind bars than if you are found to have stolen from inside the post office.No, see my post above. It’s Austrias custom that ranges on top of being the badest and worst. I could tell stories that are unbelievable but did happen to me...
Funny, perhaps they just passed it through with automatic scan to the next flight and it will get into UK customs too. On the other side, when it is already for 14 days there it does look like the germans feel responsible for it. Keep us posted when you get some info.No idea Phil not the norm but shipped in the States with USPS.
Totally different here. Friend of mine did work in the postal service so I got some view behind the curtains. First it is unbelievable what people do send with regular post service and second it is unbelievable what is getting stolen on its way. I always cringe when I get my parcels from Japan and you can read on the packing documents the word „Luxury watches“. One of mine had been clearly opened last year, but whoever it was thought that old Seiko GS wasn’t worth it and just threw it back into the parcel. The same with the LM... At least they did arrive with me.Fine. Maybe they are both crooked. I live in the New York area, I know a little about scammers and government officials on the take, even here they don't mess with the US Mail. You can kill a guy and spend less time behind bars than if you are found to have stolen from inside the post office.
I have shipped 100s of packages to the States and all arrived but my PostMaster (retired now) would always tell me that the USA was the worst place to post too.Horrible. Absolutely THE WORST of any country.
Crooks and theives I tell ya. Once I sent a USPS First Class International with tracking. The buyer never got his watch. I traced it through the German post office. They said to file a formal complaint so I did. The USPS traced it as arriving into German Customs, I even pulled some relationship strings and even fed the German system the exact shipping container number it was in. We're not supposed to be privy to such detail. Their response? It was never received by the post office, so ask the US Post Office to refund your money. BUT IT WAS ACCEPTED INTO GERMAN CUSTOMS. Those treives stole that watch like coming into my house when I was away and taking it out of a watch box.
Another story ? Sent mail that included 2 flat braclet halves, minus the clasp, light as a feather didn't want to spend $14.50 so I tucked it into a Christmas card. Guess where it went? That's right, into the ether. Those buggers just xrayed it and said 'scammer US mailer we'll show that cheap ******* how we roll here in this country" and it is forever gone.
I have actually gone onto ebay Germany looking for the possible resales of both items but never got lucky.
Meanwhile Boris sold me a watch that came quickly and without issue. I think the issue is their inbound customs agents are theives.
The post office works in mysterious ways Jonas non of my doing.Why do you ship from the US via Germany, John? :grin:
My experience is that everything from the States gets extra attention. 4-6 weeks is standard. Around Christmas they get backlogged and it can take even longer...
Strange really as when we are talking generally about Germany it is the efficiency that often comes to mind.Yeah, it's **** - and when they ship it back, they take the slowest method possible without tracking.
That's only letters and small parcels, though. Everything shipped with DHL (e.g. EMS or non-small parcels, which cost an imperial shitton of money to send from the states) are tracked beautifully. They even do customs clearing for you (and charge extra for this service).