After 21 years of dependable and accurate service my Citizen Promaster watch has stopped working (Non responsive even after recharging with regular exposure to light). It is a Japanese model PMT56-2731 with a case number E766-T001203. I sent it into the Citizen watch repair site in Torrance, CA and they said that "Due to unavailability of parts, we are unable to repair your timepiece." They did offer a "trade in program" where they would keep the watch and take 50% of there suggested manufacturer's retail price on any watch they sell plus tax and $11.50 shipping.
My questions:
1. Is there another source I could use to repair the watch or are parts for this model really unavailable?
2. Since Citizen's offer in most cases just equals to the street price of the watches they offer or sometimes about $25 to $50 less, should I ask them to return the watch and attempt to sell it for the parts? The watch is in excellent condition with the only scratches on the stainless clasp I also still have the original box, metal tin, tags and papers.
Thanks for your input!
My questions:
1. Is there another source I could use to repair the watch or are parts for this model really unavailable?
2. Since Citizen's offer in most cases just equals to the street price of the watches they offer or sometimes about $25 to $50 less, should I ask them to return the watch and attempt to sell it for the parts? The watch is in excellent condition with the only scratches on the stainless clasp I also still have the original box, metal tin, tags and papers.
Thanks for your input!
