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Discussion Starter · #1 ·
Hi there

Apologies if this isn't allowed - if not, please feel free to mod the thread any way you see fit.

I've had a FC0000-59D for six months and am experiencing an annoying problem.

This is the ladies version of Citizen's well established atomic time eco-drive range.

The time sets most nights but, occasionally, it appears to be precisely 60 seconds slow. The second hand is spot on the time signal but the watch still shows a minute to the hour when compared to an external reference such as the BBC pips.

Initially, I thought it was actually setting the time incorrectly (I've seen other atomic referenced timepieces do this, notably Actim's digital clock) but I now think the hands are moving from their reference position. I've become adept at checking and adjusting the reference position without needing the handbook which gives some idea of how often this had occurred.

Has anybody here heard of this defect? I'm wondering if it's a widespread defect and, if so, readily fixable by a firmware update or mechanical adjustment (by the factory) or a single defective example.

Again, apologies is this isn't an acceptable use of the forum.

Cat
 

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It's a perfectly acceptable use of the forum, welcome to the mad house...

I've got a few AT eco drives but haven't seen this issue before. As you say the normal one would be the hands reference position being out but once set that should be job done.

Maybe send it off to citizen for them to fix it if it's only 6 months old?
 

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Discussion Starter · #3 ·
Thanks, Andy

I must admit to having had a gents AT before this one (despite it being way to bulky) as I'm a pilot by profession and it was an absolutely ideal feature set.

I was delighted when the ladies versions were finally released.

And yes, a trip to Citizen's service centre seems a likely next step.

Thanks for the quick reply.

Cat
 

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Just a thought - when you check the reference position (crown out to position 1 and select chrono on my watches) does the min hand go to 59 or 0?

This is from my AT instructions as well - any possibility of any of these things getting in the way?

"Before using the watch, confirm that the hands are aligned with
“0”, similar to when setting weighing scales
i The reference position may become misaligned when the
watch is exposed to strong magnetism, static electricity
or impacts. Even if radio waves are received, the correct
time will not be indicated unless the watch hands are
aligned to the correct reference position. Check that the
hands are properly aligned with “0”.
Examples of magnetic products that can affect the
watch.
• Health products (for example, medical necklaces and waist bands
that have magnetic fields)
• Refrigerators (magnetic part of the door)
• Electromagnetic cookers
• Bags (with magnet fasteners)
• Mobile phones (speaker part)
Keep the watch away from items similar to those above."
 

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Discussion Starter · #5 ·
It goes to 0 - but to 59 when it's a minute out.

My uniform handbag does have a magnetic clasp - it's a possibility, I guess.

I'll be very careful of the clasp and see how it goes over the next week or two.

Thanks for that. Exactly why I joined here before hitting up the service centre.
 

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You're welcome, let us know how you get on with it.




Sent via t'interweb thingy using magic n stuff....
 
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