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Old 08-04-2019, 11:24 AM   #1 (permalink)
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Default Klein Vintage Watch

Back in 2014 I joined the form to get some advice on finding a trusted Seiko watch repair service. I have a Seiko 5 5126-7000 that I bought in Korea in '68.People on the form recommended Spencer Klein. I sent Spencer the watch, had great communication, and excellent service. In 2017 I had another problem and again sent Spencer the watch. On his website, he said he had an eleven month backlog which I was fine with. After a year pasted I noticed the website said the backlog was now fourteen months. Every few months I would email Spencer just to check in. At first Spencer would say that he was getting close to checking mine. Well we are now at two years, and Spencer is no longer responding to my email. The watch has a lot of sentimental value and I hate to loose it. Has anyone else had problems with Spencer Klein?
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Old 08-04-2019, 11:48 AM   #2 (permalink)
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That's not surprising. Would recommend you get your watch back and send it to one of this forum's professional and reliable watch repair members, where you won't be disappointed

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Old 08-04-2019, 12:00 PM   #3 (permalink)
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Spencer has so many people buffaloed...There are so many more capable folks that would fix/service a watch for 1/3rd the cost of the overrated Spencer Klein. I can't believe that he is so far behind...Must be because he is too busy trying to impress youtubers....If one thinks about it Spencer put himself in the position he is in (if it holds water) It is 100% decisions made by Spencer to get behind. It's a facade....

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Old 08-04-2019, 12:15 PM   #4 (permalink)
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Maybe try hitting him up on his YouTube comment section? Not sure how you can get your watch back if he's not replying.

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Old 08-04-2019, 12:43 PM   #5 (permalink)
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Because I had such a positive experience in 2014, I trusted him again. In one of my last emails I requested that he return my watch. No response.
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Old 08-04-2019, 12:48 PM   #6 (permalink)
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Spencer has so many people buffaloed...There are so many more capable folks that would fix/service a watch for 1/3rd the cost of the overrated Spencer Klein. I can't believe that he is so far behind...Must be because he is too busy trying to impress youtubers....If one thinks about it Spencer put himself in the position he is in (if it holds water) It is 100% decisions made by Spencer to get behind. It's a facade....
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Old 08-04-2019, 12:50 PM   #7 (permalink)
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You could get a friend or someone here to ask him a question about something he has for sale. If he replies to that then reply....WHERE'S MY ###### WATCH I HAVE BEEN ASKING YOU ABOUT AND OR RETURN.
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Old 08-04-2019, 01:05 PM   #8 (permalink)
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It's really sad to see people ganging up on and dissing Spencer.

After all the wonderful work he has done for folks over the years, I expected there would be more respect for the man and his skills.

The reason he is backed up is because he is THAT good!

We never see both sides of the conversation but I can tell you Spencer does not tolerate confrontational. If he has stopped responding, it's because he has been insulted or accused of some imaginary problem.

If you want to take advantage of his excellent services...you will have to patiently wait.
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Old 08-04-2019, 01:13 PM   #9 (permalink)
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It's really sad to see people ganging up on and dissing Spencer.

After all the wonderful work he has done for folks over the years, I expected there would be more respect for the man and his skills.

The reason he is backed up is because he is THAT good!

We never see both sides of the conversation but I can tell you Spencer does not tolerate confrontational. If he has stopped responding, it's because he has been insulted or accused of some imaginary problem.

If you want to take advantage of his excellent services...you will have to patiently wait.
Be serious he's waited 2 years.
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Old 08-04-2019, 01:19 PM   #10 (permalink)
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It's really sad to see people ganging up on and dissing Spencer.

After all the wonderful work he has done for folks over the years, I expected there would be more respect for the man and his skills.

The reason he is backed up is because he is THAT good!

We never see both sides of the conversation but I can tell you Spencer does not tolerate confrontational. If he has stopped responding, it's because he has been insulted or accused of some imaginary problem.

If you want to take advantage of his excellent services...you will have to patiently wait.
So, he can keep clients waiting for 2 years and not respond to their correspondence and not tolerate confrontational? Hogwash, that's inviting confrontation imo
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Old 08-04-2019, 01:21 PM   #11 (permalink)
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Old 08-04-2019, 01:25 PM   #12 (permalink)
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With all due respect to the OP and participants thus far, I would suggest the moderators lock this thread and should anyone wish to continue to discuss, they can do so by sending a PM to one another. This debate has the potential to turn into a rant which does not reflect on SCWF very well.

Here's hoping the issue can be resolved amicably and that Spencer does not weigh the same as a duck (for you Monty Python fans out there)
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Old 08-04-2019, 01:25 PM   #13 (permalink)
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Originally Posted by Spilled Fluids View Post
It's really sad to see people ganging up on and dissing Spencer.

After all the wonderful work he has done for folks over the years, I expected there would be more respect for the man and his skills.

The reason he is backed up is because he is THAT good!

We never see both sides of the conversation but I can tell you Spencer does not tolerate confrontational. If he has stopped responding, it's because he has been insulted or accused of some imaginary problem.

If you want to take advantage of his excellent services...you will have to patiently wait.

He and his partner also makes a good video as well, very talented !!
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Old 08-04-2019, 01:25 PM   #14 (permalink)
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So, he can keep clients waiting for 2 years and not respond to their correspondence and not tolerate confrontational? Hogwash, that's inviting confrontation imo
As I said, we don't have both sides of the story.

Do I believe a disgruntled member with only 9 posts in 7 years with claims of a 2 year wait or someone who has been an active member of the community for years?

I doubt Spencer has the time to engage threads like this so don't expect to get his side of the conversation.

Other than myself, everyone else in this thread has been more than happy to dive in without knowing what the real status of the OP's watch is
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Old 08-04-2019, 01:38 PM   #15 (permalink)
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ROFL chuck me a few boxes over please, i'm out !! Ty
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Old 08-04-2019, 01:47 PM   #16 (permalink)
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Before this does get locked I will offer my .02...Individual watch smiths running a full time business are often victims of their own success - if they are any good. We have seen it time and again. I know Spencer well enough to know that he is a person of pretty impeccable integrity and does not play games with people. Whatever the underlying reason for the breakdown in communication with the OP I am not inclined to think there are any shenanigans afoot. There is often lag time with email with Spencer and if he has ceased communication with the OP there must be a rational explanation.


And to those of you using this thread to throw shade, mind your mother's lesson, if you don't have anything nice to say then don't say anything at all.
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Old 08-04-2019, 01:55 PM   #17 (permalink)
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Before this does get locked I will offer my .02...Individual watch smiths running a full time business are often victims of their own success - if they are any good. We have seen it time and again. I know Spencer well enough to know that he is a person of pretty impeccable integrity and does not play games with people. Whatever the underlying reason for the breakdown in communication with the OP I am not inclined to think there are any shenanigans afoot. There is often lag time with email with Spencer and if he has ceased communication with the OP there must be a rational explanation.


And to those of you using this thread to throw shade, mind your mother's lesson, if you don't have anything nice to say then don't say anything at all.
Fear often prevents people saying what perhaps should be said and Spencer doesent care what he says even if its a loads of bollocks, I watched his video .

We also have a saying in the UK "if you give shit you have to be able to take shit!
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Old 08-04-2019, 02:07 PM   #18 (permalink)
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Here's my timeline, and I've never been confrontational.
8/24/2017 Spencer received the watch.
11/1/2018 Spencer told me "it should be in the process now but his wife had a medical procedure.
1/14/2019 Spencer said, Your watch is nearly in the front of the line.
4/25/2019 Spencer, you'er up in the batting order, had two big jobs ahead of you.
6/24/2019 I wrote" Another two months has pasted, in two more it will be two years. I don't know what to think. Maybe you should just send it back"
I have always been polite, all I want is the watch back.
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Old 08-04-2019, 02:16 PM   #19 (permalink)
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And to those of you using this thread to throw shade, mind your mother's lesson, if you don't have anything nice to say then don't say anything at all.

Saul,
As the recipient of many of Spencer's False Accusation's and Outright Lies, spanning the course of several years now, I would highly suggest that your share those thoughts with Him!
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Old 08-04-2019, 02:17 PM   #20 (permalink)
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He and his partner also makes a good video as well, very talented !!
I have issues with he and his "partners" videos John. I, being a Christian, watched a video recently where his "partner " uttered the words God D**n not once, but twice and I called him out on it. Both of them laughed it off like I was ridiculous for being offended. And he calls himself a professional? No excuses for not editing that out!!!

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Old 08-04-2019, 02:20 PM   #21 (permalink)
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And to those of you using this thread to throw shade, mind your mother's lesson, if you don't have anything nice to say then don't say anything at all.
Sometimes the truth hurts, get over it. #drinkingthecoolaid

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Old 08-04-2019, 02:30 PM   #22 (permalink)
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I have issues with he and his "partners" videos John. I, being a Christian, watched a video recently where his "partner " uttered the words God D**n not once, but twice and I called him out on it. Both of them laughed it off like I was ridiculous for being offended. And he calls himself a professional? No excuses for not editing that out!!!

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Mr. Saul, you call that "impeccable integrity"? I can post a link to said video if you'd like to review it yourself.

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Old 08-04-2019, 02:41 PM   #23 (permalink)
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John/Tom - I was not aware Spencer had made public statements about any matters that should be private regarding either of you.

Bobarb - I've no idea why things have broken down between you and Spencer. I'm not casting blame, only confusion.


Kenny - if an otherwise completely family friendly video series answering questions about watches so deeply offends your sense of piety with an offhand Goddamn then I don't know how you can function on the Internet at all.
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Old 08-04-2019, 02:47 PM   #24 (permalink)
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John/Tom - I was not aware Spencer had made public statements about any matters that should be private regarding either of you.

Bobarb - I've no idea why things have broken down between you and Spencer. I'm not casting blame, only confusion.


Kenny - if an otherwise completely family friendly video series answering questions about watches so deeply offends your sense of piety with an offhand Goddamn then I don't know how you can function on the Internet at all.

Not so much private Saul just down right lies, his MO seems to be to spread shit/lies etc and his followers believe him like sheep because its SPENCER !!!!!
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Old 08-04-2019, 04:22 PM   #25 (permalink)
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I’ve had to wait long periods with all the reputable watchmakers I’ve used, they are good so they get back up. It happens.
I’ve had several watches worked by Spencer and had to wait long periods before getting done, it’s expected.
There’s this one time though; I sold a watch he had serviced several years earlier but something happened in transition and the timekeeping was erratic when it arrived to new owner. He took in directly from that person and sorted right away when he didn’t have to, out of courtesy, and no charge. I’m sure that’s not uncommon with him as these are OLD watches after all, he’s busy.


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Last edited by Reynaldo; 08-04-2019 at 10:12 PM.
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