Hamilton Watch Strap - Seiko & Citizen Watch Forum Japanese Watch Reviews, Discussion & Trading
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Old 04-23-2019, 01:00 PM   #1 (permalink)
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Default Hamilton Watch Strap

This is the Hamilton, Khaki ,Aviation ,QNE ,Automatic watch. My concern is with its leather strap. I am on my second strap now and the watch was purchased in October 15, 2015. The strap is quite expensive ,at around $200 and the black dye comes off the strap and stains my wrist. Should an expensive strap like this be doing such a thing ?
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Old 04-23-2019, 02:18 PM   #2 (permalink)
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My opinion: $200 is A LOT of money for a leather watch strap of any kind. Especially when there are some high quality straps (Di-Modell) for a quarter of the price. I get wanting to have the original OEM strap though.

I've never had a leather strap leak dye on me before and I don't think yours should be doing this. Are you wearing it while swimming? Sweating a lot? High moisture environment? Even then, probably not.

For that kind of dough I'd return it to Hamilton, with documentation, get a refund and try a different strap. You shouldn't have to content with this.

Good luck.
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Old 04-23-2019, 03:05 PM   #3 (permalink)
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My opinion: $200 is A LOT of money for a leather watch strap of any kind. Especially when there are some high quality straps (Di-Modell) for a quarter of the price. I get wanting to have the original OEM strap though.

I've never had a leather strap leak dye on me before and I don't think yours should be doing this. Are you wearing it while swimming? Sweating a lot? High moisture environment? Even then, probably not.

For that kind of dough I'd return it to Hamilton, with documentation, get a refund and try a different strap. You shouldn't have to content with this.

Good luck.

The only water that it is exposed to is when I wash my hands but even then I am very careful that no water reaches the watch. When you say, to try a different strap, do you mean other than the original Hamilton strap ? The previous Hamilton strap also leaked dye as well.
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Old 04-23-2019, 03:11 PM   #4 (permalink)
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The only water that it is exposed to is when I wash my hands but even then I am very careful that no water reaches the watch. When you say, to try a different strap, do you mean other than the original Hamilton strap ? The previous Hamilton strap also leaked dye as well.
Yeah, there should be no dye leakage with that kind of wear. Not sure what Hamilton is doing. I would personally call that "defective" and return for full refund. Especially if you had two that did it. That's serious money.

You can keep trying an OEM Hamilton strap but might consider another brand of strap or switch to a stainless steel bracelet. There's nothing improper about having a non-Hamilton strap on the watch.

I'd have a talk with Hamilton and ask them to explain the experience you're having. For that kind of money it should be flawless IMO.
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Old 04-24-2019, 11:53 AM   #5 (permalink)
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Yeah, there should be no dye leakage with that kind of wear. Not sure what Hamilton is doing. I would personally call that "defective" and return for full refund. Especially if you had two that did it. That's serious money.

You can keep trying an OEM Hamilton strap but might consider another brand of strap or switch to a stainless steel bracelet. There's nothing improper about having a non-Hamilton strap on the watch.

I'd have a talk with Hamilton and ask them to explain the experience you're having. For that kind of money it should be flawless IMO.

I sent an e mail to Hamilton and received a reply asking for the watches number on the back of its case. I am not sure what they have in mind to do about this. I don't need a free replacement because it would just have the same problem and also I don't have the straps receipt. I do have the original receipt for the watch but it has been out of warranty for two years now but that doesn't have anything to do with the strap though.
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Old 04-24-2019, 01:21 PM   #6 (permalink)
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In this case I doubt having the receipt will matter much. The strap is clearly failing and not performing the way it should. It may be a known problem for them.

It's never so much about the problem as it is how a company responds to the problem. Will be interested to know how this progresses.
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Old 04-25-2019, 06:17 PM   #7 (permalink)
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In this case I doubt having the receipt will matter much. The strap is clearly failing and not performing the way it should. It may be a known problem for them.

It's never so much about the problem as it is how a company responds to the problem. Will be interested to know how this progresses.

I received a reply from Hamilton.



" We checked the strap and there have been no reported cases regarding the dye used on the leather. At this point we can only assume this is general wear and tear. We can provide a replacement leather strap for $170 plus tax and $15 installation or we can ship it to you for an additional charge of $17 . "
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Old 04-27-2019, 11:14 AM   #8 (permalink)
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I would buy a nice metal strap. Will last forever. Never buy Hamilton again.
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Old 05-01-2019, 06:15 PM   #9 (permalink)
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Their offer now is a 25% discount on a new leather strap. It sells for $170 and they want to sell me one for $127 . Frankly I am not interested
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Old 05-21-2019, 04:38 PM   #10 (permalink)
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Well I got fed up and today I wiped off all the remaining dye on the inner strap with rubbing alcohol . I would never buy their strap again, next time I'll look for a non staining strap from some other company (not the original).
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Old 05-21-2019, 04:44 PM   #11 (permalink)
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again, that's high end dollars for a piece of leather.

Check out straps by Di-Modell and Fluco - excellent alternatives, high quality and considerably less expensive - by a lot. I own several and they are very good. Hirsch also does a nice job with their straps as well.

Sorry this didn't work out for you - pretty frustrating no doubt.
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Old 05-30-2019, 12:37 PM   #12 (permalink)
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Sounds like ample evidence for not patronizing Hamilton again. Might want to spread the word as a warning to prospective buyers of that strap.
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Old 09-02-2019, 03:34 PM   #13 (permalink)
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Default Update on the watches strap

So I solved the problem of the staining by wiping the dye off with alcohol. Now the problem, is or was ,that the two loops have come off the strap. I went back to the store yesterday and ended up buying an after market strap and saved $100 on the price of the original. I bought a Hirsch 100 meter water resistant Carbon watch strap for $69. It seems to be coated with some material, so I don't think the dye will rub off. It is still very stiff ,so I put it on my watch winder to mold the shape of the strap, to be more comfortable on the wrist. The watch will be four years old next month and it is already on its third strap.
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Old 09-03-2019, 05:53 AM   #14 (permalink)
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[QUOTE=3366carlos;2761129]I would buy a nice metal strap. Will last forever. Never buy Hamilton again.




Writing off a complete watch co. because of one strap
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Old 09-03-2019, 09:12 AM   #15 (permalink)
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[quote=nzwatchdoctor;2817945]
Quote:
Originally Posted by 3366carlos View Post
I would buy a nice metal strap. Will last forever. Never buy Hamilton again.




Writing off a complete watch co. because of one strap

I don't think that he is writing off the watch company because of the strap but rather because of their customer service. They could have offered to replace it .
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Old 09-03-2019, 03:08 PM   #16 (permalink)
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My favourite leather strap is from Man Cave Leather he sells on ETSY and considerably cheaper than that Hamilton, my nickname on my local forum was 'strap whore' so i have changed out a few.

Its 6am here (New Zealand) and the kids are starting to get up but i will post a pic in a couple of hours of it.

not sure if sharing links is ok here, I have no association with MCL and have only purchased 1 strap from him but would love to get more.

I think I found out about him from Random Rob or Bruce Williams on youtube

unable to post links because i only have 2 posts...let me post a couple more and insert link.
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Old 09-03-2019, 03:09 PM   #17 (permalink)
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on a side note the new member introduction area seems empty...does no one bother?
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Old 09-03-2019, 03:09 PM   #18 (permalink)
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last one...link to follow
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Old 09-03-2019, 03:10 PM   #19 (permalink)
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https://www.etsy.com/nz/shop/ManCave...g_id=706569411

:up:
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Old 09-03-2019, 08:19 PM   #20 (permalink)
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Here it is. Really soft and pliable too.

Sent from my SM-G955F using Tapatalk
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