Hamilton Watch Strap - Seiko & Citizen Watch Forum Japanese Watch Reviews, Discussion & Trading
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Old 04-23-2019, 12:00 PM   #1 (permalink)
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Default Hamilton Watch Strap

This is the Hamilton, Khaki ,Aviation ,QNE ,Automatic watch. My concern is with its leather strap. I am on my second strap now and the watch was purchased in October 15, 2015. The strap is quite expensive ,at around $200 and the black dye comes off the strap and stains my wrist. Should an expensive strap like this be doing such a thing ?
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Old 04-23-2019, 01:18 PM   #2 (permalink)
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My opinion: $200 is A LOT of money for a leather watch strap of any kind. Especially when there are some high quality straps (Di-Modell) for a quarter of the price. I get wanting to have the original OEM strap though.

I've never had a leather strap leak dye on me before and I don't think yours should be doing this. Are you wearing it while swimming? Sweating a lot? High moisture environment? Even then, probably not.

For that kind of dough I'd return it to Hamilton, with documentation, get a refund and try a different strap. You shouldn't have to content with this.

Good luck.
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Old 04-23-2019, 02:05 PM   #3 (permalink)
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My opinion: $200 is A LOT of money for a leather watch strap of any kind. Especially when there are some high quality straps (Di-Modell) for a quarter of the price. I get wanting to have the original OEM strap though.

I've never had a leather strap leak dye on me before and I don't think yours should be doing this. Are you wearing it while swimming? Sweating a lot? High moisture environment? Even then, probably not.

For that kind of dough I'd return it to Hamilton, with documentation, get a refund and try a different strap. You shouldn't have to content with this.

Good luck.

The only water that it is exposed to is when I wash my hands but even then I am very careful that no water reaches the watch. When you say, to try a different strap, do you mean other than the original Hamilton strap ? The previous Hamilton strap also leaked dye as well.
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Old 04-23-2019, 02:11 PM   #4 (permalink)
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The only water that it is exposed to is when I wash my hands but even then I am very careful that no water reaches the watch. When you say, to try a different strap, do you mean other than the original Hamilton strap ? The previous Hamilton strap also leaked dye as well.
Yeah, there should be no dye leakage with that kind of wear. Not sure what Hamilton is doing. I would personally call that "defective" and return for full refund. Especially if you had two that did it. That's serious money.

You can keep trying an OEM Hamilton strap but might consider another brand of strap or switch to a stainless steel bracelet. There's nothing improper about having a non-Hamilton strap on the watch.

I'd have a talk with Hamilton and ask them to explain the experience you're having. For that kind of money it should be flawless IMO.
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Old 04-24-2019, 10:53 AM   #5 (permalink)
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Yeah, there should be no dye leakage with that kind of wear. Not sure what Hamilton is doing. I would personally call that "defective" and return for full refund. Especially if you had two that did it. That's serious money.

You can keep trying an OEM Hamilton strap but might consider another brand of strap or switch to a stainless steel bracelet. There's nothing improper about having a non-Hamilton strap on the watch.

I'd have a talk with Hamilton and ask them to explain the experience you're having. For that kind of money it should be flawless IMO.

I sent an e mail to Hamilton and received a reply asking for the watches number on the back of its case. I am not sure what they have in mind to do about this. I don't need a free replacement because it would just have the same problem and also I don't have the straps receipt. I do have the original receipt for the watch but it has been out of warranty for two years now but that doesn't have anything to do with the strap though.
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Old 04-24-2019, 12:21 PM   #6 (permalink)
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In this case I doubt having the receipt will matter much. The strap is clearly failing and not performing the way it should. It may be a known problem for them.

It's never so much about the problem as it is how a company responds to the problem. Will be interested to know how this progresses.
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Old 04-25-2019, 05:17 PM   #7 (permalink)
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In this case I doubt having the receipt will matter much. The strap is clearly failing and not performing the way it should. It may be a known problem for them.

It's never so much about the problem as it is how a company responds to the problem. Will be interested to know how this progresses.

I received a reply from Hamilton.



" We checked the strap and there have been no reported cases regarding the dye used on the leather. At this point we can only assume this is general wear and tear. We can provide a replacement leather strap for $170 plus tax and $15 installation or we can ship it to you for an additional charge of $17 . "
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Old 04-27-2019, 10:14 AM   #8 (permalink)
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I would buy a nice metal strap. Will last forever. Never buy Hamilton again.
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Old 05-01-2019, 05:15 PM   #9 (permalink)
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Their offer now is a 25% discount on a new leather strap. It sells for $170 and they want to sell me one for $127 . Frankly I am not interested
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