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Zen Presage from Ebay with some issues

2K views 26 replies 9 participants last post by  Spursfan323 
#1 · (Edited)
Hi, first post ever.

Just bought a "Pre-used Mint Condition" Zen Presage SSA379J1 from ebay by auction for £166 from an Italian who says he is a collector who services the watches himself.

I thought I was onto a bargain as the watch is so difficult to find here in the UK, and the watch did in fact appear to be in mint condition when it arrived.

However, on closer look I did notice two things, when compared to some Youtube unboxings:

1. Logo engraved on the strap clasp is certainly not in the Seiko font, more like Arial.
2. The rotor is stainless steel colour, whereas from looking online it should be gold colour.
However, the text and markings otherwise all seem accurate.

I'm not so bothered about the strap, but the rotor concerned me. I contacted the seller who said he bought it from another watch store and in his own words: "when I bought the watch is want not running the part we talked about it it was faulty he said he did the service and change that part I told him why didn't you tell me this before he accepted he's fault.
He replicate the rotter from the other Seiko"


To explain what is meant by "the other Seiko," he has attached a photo of a black face Seiko with open heart just below a date dial on the left. The word Automatic printed above 6:00, but lacking the word Presage anywhere, so I don't know what model it is. It's certainly not a Zen Presage!

I am not clear if he switched the rotor from another watch or if he means he *replicated* it himself somehow.

Nor do I know if his explanation is plausible or if this is simply a fake. But I thought at this price range it wouldn't be worth it to make a fake?

Either way, my question is do I accept his offer of a refund, or is there any chance I am onto a decent bargain at this price and worth keeping onto. (I am a very beginner watch owner).

Thank you.
 
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#2 ·
There are a lot of these on eBay being sold that are fakes.
If you bought this thinking it was an original then you have been taken. \\\\at best this is just a cobbled together Franken and at worst, it is a complete fake.
 
#7 ·
Presage without a gold rotor -> fake. You see them on ebay from chinese and indian sellers. Case fake, strap fake, dial fake. Im not sure what movements they use, either NH3x's and replace the rotor or maybe they were able to buy 4r3x's. But this is a replica watch, file a paypal claim and return the watch.

COYS ;)
 
#8 ·
Presage without a gold rotor -> fake. You see them on ebay from chinese and indian sellers. Case fake, strap fake, dial fake. Im not sure what movements they use, either NH3x's and replace the rotor or maybe they were able to buy 4r3x's. But this is a replica watch, file a paypal claim and return the watch.

COYS
According to the listing, it has a 4R39 movement, although what it actually has in anyone's guess.

Credit to the seller so far he has agreed to accept a return and seems genuinely apologetic. I'm waiting for him to send me a postage label so can send back to Italy.
 
#18 ·
I was a bit cautious so I paid with credit card via PayPal for added comeback. Do I wait to see if he resolves it himself as he is indicating, or do I anyway open a case - and if yes, with who? eBay/PayPal/credit card?

Basically I am wondering if he definitely knew....
 
#22 ·
Update: I opened a Return case on ebay, which he accepted.

Then I get a message on ebay: "The seller can't send a return postage label. Hello xxx, Seller xxxxxxxxxx let us know that they can't buy a return postage label for you to return PRE-USED SEIKO PRESAGE . The seller is responsible for return postage costs, so contact them to arrange return postage."

He asked for my email address, which I gave him, to which he has sent an authentic looking label for a DHL Express Worldwide return. He is based in Italy after all.

Having heard of scams where the seller denies receipt and the refund is refused, should I should insist on an return label within ebay? Or is there some other way I can cover myself?

Thanks, and sorry for embroiling you in this laborious saga!
 
#26 ·
The whole thing should be processed through PayPal. It can get complicated if both Ebay and PayPal are involved. If the item is claimed, PayPal will check the circumstances and organize the refund. Also, PayPal also refunds the return costs when sending the item back to the seller (at least they do here in Europe). It just has to be documented with photos, receipts, etc. Good luck!
 
#27 ·
Ok, so, I returned it and although it was convoluted and a bit bumpy (never mind!) I did eventually get my refund.

Had a gander on eBay and guess what.....he is selling it again.

Photos and description exactly as when I bought it. No mention that he is aware of any the issues I raised.

....and he has some others watches too for sale.

I guess some other poor sucker might bite the bullet...
 
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